Player Protection

Responsible Gaming
at feelbet

At feelbet, we believe gambling should always be a fun, affordable form of entertainment — nothing more. We are committed to giving every Filipino player the tools, information, and support needed to stay in control and enjoy the game safely.

21+ Strictly for players
21 years old and above
PAGCOR Regulated
21+ Only
Self-Exclusion Available
24/7 Support
Deposit Limits

Gaming Stays Fun When You Stay in Control

feelbet takes responsible gaming seriously. We understand that for the vast majority of our Filipino players — from Manila to Cebu, Davao to Quezon City — online gaming is a leisure activity enjoyed responsibly alongside everyday life. But we also know that for a small number of people, gambling can become a problem.

That is why feelbet has built a full suite of responsible gaming tools directly into the platform — because the best time to set limits is before you need them, not after. We align all our player protection practices with PAGCOR regulatory guidelines and the broader framework of responsible gaming standards observed across the Philippine gaming industry.

Remember: Gambling is entertainment, not a way to earn money or solve financial problems. Never gamble with money you cannot afford to lose. If you ever feel your gaming is getting out of hand, feelbet's support team is available 24/7 via live chat.
feelbet's Core Responsible Gaming Principles
  • Gambling is only for adults aged 21 years and above in the Philippines.
  • Only gamble with money set aside for entertainment — never with rent, bills, or emergency funds.
  • Set a time and money budget before you start and stick to it, regardless of wins or losses.
  • Never chase losses. Losing is a normal part of gambling — outcomes are determined by chance.
  • Take regular breaks and balance your gaming with other activities and social time.
  • Do not gamble when you are stressed, upset, intoxicated, or under emotional pressure.

Built-In Tools to Keep You in Control

feelbet provides every registered player with a set of free, easy-to-use responsible gaming tools accessible directly from your account settings.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you can deposit into your feelbet account. Once a limit is set, it takes effect immediately. Reducing a limit is instant; increasing one requires a 24-hour cooling-off period before it takes effect.

Session Time Limits

Set a maximum session duration so feelbet will alert you — or automatically log you out — when you have been playing for your chosen period. This helps Filipino players stay aware of how much time they spend on the platform each day.

Loss Limits

Define the maximum amount you are comfortable losing over a set time period. When your net losses reach your chosen threshold, feelbet will prevent further play for the remainder of that period — giving you a firm financial boundary.

Reality Check Reminders

Enable periodic pop-up notifications during active play that show you how long you have been playing, your net balance for that session, and a prompt to take a break or end the session. Available at 15-minute, 30-minute, and 1-hour intervals.

Cooling-Off Period

Need a short break from gaming? Activate a cooling-off period of 1 day, 7 days, or 30 days. During this time your feelbet account will be temporarily suspended and you will not be able to log in, deposit, or play — giving you space to reset.

Self-Exclusion

For players who feel they need a longer break, feelbet offers self-exclusion for a minimum of 6 months up to a permanent block. During self-exclusion your account is fully locked and all marketing communications are stopped immediately. See Section below for full details.

Is Your Gaming Staying Healthy?

Problem gambling does not always look obvious at first. It often starts gradually — a few extra bets here, staying up a bit later there. The earlier you recognise the signs, the easier it is to get back on track. feelbet encourages every player to check in with themselves regularly.

If you recognise several of the warning signs listed here in yourself or someone you care about, please reach out to our support team or consider using feelbet's self-exclusion feature right away. You are not alone — and taking action early makes all the difference.

Support is free and confidential. feelbet's live chat support team is available 24 hours a day, 7 days a week. Reaching out is always the right call.

Gambling with money meant for essentials — using funds set aside for rent, groceries, utilities, or school fees to place bets on feelbet or any other platform.

Chasing losses — continuing to bet or increasing your stake size after a losing session specifically to try to win back what you lost.

Lying about gambling — hiding how much time or money you spend on gaming from family members, friends, or partners.

Inability to stop — feeling restless, irritable, or anxious when trying to cut back or stop gambling, or repeatedly failing to do so despite wanting to.

Neglecting responsibilities — missing work, skipping family commitments, or abandoning hobbies because of time spent gambling online.

Borrowing money to gamble — taking loans, using credit cards, or asking family and friends for money specifically to fund gambling activity.

Gambling to escape problems — using online gaming as a primary way to cope with stress, anxiety, depression, or personal difficulties in daily life.

Escalating bet sizes — needing to wager increasingly larger amounts to feel the same level of excitement or satisfaction as before.

Ask Yourself These Questions

Answer honestly. If you answer "yes" to two or more of the following questions, we strongly encourage you to use feelbet's responsible gaming tools or reach out to our support team.

1

Have you ever spent more time or money on gambling than you originally planned?

2

Have you ever gambled to escape worry, boredom, loneliness, or a difficult situation at home or at work?

3

Have you ever felt guilty or ashamed about your gambling behaviour after the fact?

4

Have you ever borrowed money, sold possessions, or gone without basic needs in order to gamble?

5

Have family members, friends, or colleagues ever expressed concern about how much you gamble?

6

Have you ever tried to cut back or stop gambling but found you could not manage to do so?

7

Do you find yourself thinking about gambling frequently — planning your next session or reliving past ones — even when you are doing something else?

If you answered "yes" to 2 or more questions: This does not mean you have a serious problem, but it is a signal worth paying attention to. Consider setting deposit or session limits on your feelbet account, taking a cooling-off break, or speaking with our 24/7 support team via live chat for confidential guidance.
Self-Exclusion

Need a Longer Break? We've Got You.

Self-exclusion is the most powerful responsible gaming tool feelbet offers. When you self-exclude, your account is fully locked for your chosen period — no deposits, no play, no promotional emails. It is a firm commitment to yourself, and feelbet will honour it completely.

Self-exclusion on feelbet is available for the following durations:

  • 6 months
  • 12 months
  • 2 years
  • 5 years
  • Permanent (indefinite) exclusion

Once self-exclusion is activated, it cannot be reversed before the chosen period ends. This is intentional — it is there to protect you.

How to Activate Self-Exclusion on feelbet
1

Log in to your feelbet account and navigate to the Account Settings section from the top navigation menu.

2

Select "Responsible Gaming" from the account settings panel. You will see all available player protection tools listed here.

3

Choose "Self-Exclusion" and select your preferred exclusion duration from the dropdown list.

4

Confirm your selection. Your account will be locked immediately and you will receive a confirmation via your registered email address.

5

Alternatively, contact our 24/7 live chat support and our team will activate self-exclusion on your account within minutes on your behalf.

PAGCOR Note: feelbet's self-exclusion program operates in alignment with PAGCOR responsible gaming guidelines. Players who self-exclude are also encouraged to contact PAGCOR directly for support and to register with broader national exclusion programs where available.

21+ Required

Strictly 21 Years Old and Above

Under Philippine law and PAGCOR regulations, online casino gaming and sports betting are strictly restricted to individuals who are at least 21 years of age. feelbet enforces this age limit rigorously and without exception.

Every new feelbet account goes through a mandatory identity and age verification process. Players are required to submit a valid, government-issued Philippine ID — such as a passport, driver's licence, UMID, or PhilSys card — before any deposits or withdrawals can be processed. Any account found to belong to a person under 21 years of age will be permanently suspended and all funds held in the account will be handled in accordance with PAGCOR guidelines.

If you are a parent or guardian and suspect that a minor in your household has accessed the feelbet platform, please contact our 24/7 support team via live chat immediately. We also strongly recommend using parental control software to restrict access to online gaming sites for minors.

Filipino parents: Keep your feelbet login credentials private and never allow children or teenagers to use your device while your account is active or saved in the browser.

Enjoy the Game — Always on Your Terms

feelbet is built for Filipino players who want great gaming paired with real peace of mind. Set your limits, use our tools, and explore top slots, live casino, and sports betting — knowing that feelbet has your back every step of the way.

21+ PAGCOR regulated  ·  Gambling involves financial risk  ·  Play responsibly